Heartland AllianceClosing Date : 2020-03-01
Duty Station : Baghdad, Iraq
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Organization: Heartland Alliance
Country: Iraq
Closing date: 01 Mar 2020

Position: MHPSS Coordinator

Location: Baghdad

Reports To: Project Manager/ MHPSS Director - Iraq

Application Deadline: 1 March 2020

Starting Date: Immediately

About You: A motivated mid-career professional looking to work alongside an inspiring, dynamic team of leading human rights workers. The candidate will have exceptional technical skills and embrace a collaborative, team approach to the work they do. This person has experience living and working in challenging operating environments and is eager to apply that experience working on innovative human rights projects that support survivors of torture, their families as well as families of those who had disappeared.

About Heartland Alliance International: Heartland Alliance International s (HAI) mission is to secure the rights and well-being of marginalized people and communities. HAI envisions a world in which those whose rights have been violated are safe and empowered to actively engage in their communities and be at the forefront of social change.

The Project: Through a collaborative project with other agencies, HAI will establish trauma rehabilitation and treatment centers (TRTC) in Baghdad and Basra, specifically targeting survivors of torture and trauma, people with war-related disabilities, and highly vulnerable children affected by war, including children in detention and in shelters. The project will also provide mobile outreach, case identification, and services in these areas, to significantly expand access to critical services.

Essential Duties and Responsibilities:

Collaborate closely with the MHPSS Director - Iraq to ensure that MHPSS components of the program are delivered with a high standard of quality and in line with relevant international best practices and trauma-informed care.Provide high quality training and coaching to the service delivery team and partner organizations in identified MHPSS topics.Develop guidance, tools, case studies, models, and other materials related to MHPSS programming to promote learning.Support and coordinate the mapping of resources and referral options useful to respond to MHPSS needs at different levels (community, primary, secondary and tertiary level) and in different areas in Kirkuk.Through strong planning and monitoring, identify potential obstacles to programmatic success in a timely fashion, and implement corrective actions as needed.Provide recommendations, suggest adjustments, and make improvements to the project with a specific attention to community s resilience mechanisms.Regularly monitor psychosocial needs of targeted populations and ensure technical appropriateness of the response.Provide staff support services to ensure wellbeing of service providers

Monitoring and evaluation

Collaborate closely with project team to continuously assess status of MHPSS services/components implementation against project work plan and implement appropriate steps to ensure project is on track in meeting deliverables.Contribute to set-up and implementation of the technical monitoring and evaluation tools for MHPSS components of the project s activities.Ensure monitoring and evaluation activities and reporting meet HAI s standards, and are completed on schedule.Support the technical analysis of the data collected through the project.Contribute to finalizing program monthly, quarterly, and annual project reports in English.

Communication and representation

Foster effective communication and teamwork among HAI service providers and with partner organization staff.Represent HAI in professional and public settings, including to NGO partners, government officials, funding sources, other partners, beneficiaries, and at conferences, meetings and other outreach opportunities

Other duties: this Job Description is flexible to respond to additional tasks or changes as identified by the direct line manager..


Essential Criteria:

Master s degree in social work, psychology, or similar field.6 years+ experience as a social worker, psychologist, or in similar field.3 years+ overseeing case management and MHPSS Programming.Demonstrated experience providing training, supervision, and oversight to MHPSS service providers.Experience providing MHPSS services to survivors of torture and war violence strongly preferred.Strong commitment to human rights and gender equality.Excellent interpersonal skills including ability to gain trust and build relationships; strong diplomatic, negotiation, and persuasion skills; ability to proactively problem-solve.A demonstrated commitment to high professional ethical standards and humanitarian values.Knowledge and understanding of Monitoring and Evaluation concepts.Experience with Windows platform, including Word, PowerPoint, Excel, etc.Proven ability to calmly, professionally, and successfully manage multiple priorities; Ability to work in a stressful setting and adapt quickly to changing environments.Ability and willingness to travel within the IKR and Federal Iraq, and the region.


Required: Fluent in Arabic.

Proficiency in English (read, write and communicate) is preferred.Basic reading and speaking in Kurdish is preferred.

Personal Competencies: Collaborative spirit and ability to work independently as well as in a team; commitment to knowledge sharing and teamwork; positive attitude and ability to see through challenges to find solutions; and strong interpersonal skills and an ability to clearly communicate, including complex concepts into layperson language.

Resilience: This project will address sensitive issues. Interested applicants should have a strong commitment to addressing the issues with cultural sensitivity, respect, and confidentiality. Candidates should be flexible, have a sense of humor and patience.

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, or HIV infection, in accordance with the Organization's AIDS Policy of September, 1987. Individuals with disabilities requiring accommodation should contact the Human Resources and Administration Office at (312) 660-1431.

How to apply:


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