World Food ProgrammeClosing Date : 2019-04-29
Duty Station : Rome, Italy
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Organization: World Food Programme
Country: Italy
Closing date: 29 Apr 2019

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

About WFP

The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to fill a consultancy position of Business Development Consultant based at our Headquarters in Rome, Italy.

Under the general supervision of the Head of Business Development (TECB) the incumbent will be responsible for the following functions:

Contribute to the drafting of the Digital Assistance Services for Governments ( DAS4G ) strategy and have it endorsed by key stakeholders;Map DAS4G guidance requirements and produce guidance for HQ, RB and Country Office consumption;Refine HR and other organisational requirements for a future DAS for governments delivery organisation;Develop a detailed customer engagement model;Based on ISPA tools and similar references, build out digital assistance services that can work in conjunction with or independently of WFP s digital solutions;Detail out the DAS for governments service model and develop a full set of SLAs;Build a DAS for governments pricing model;Develop a DAS for governments communication and "south-south learning" strategy;Engage in customer needs discovery and coordinate with the Architecture, Product Development, Business Operations, Service Operations and Business Advisory teams to continuously improve our solution set and digital assistance service offering;Participate in social protection strategy and policy engagements, to support Country Offices in positioning digital assistance services within WFP s contribution to the national social protection agenda;Foster partnerships for social protection systems design and implementation with stakeholders in governments, UN agencies, donors, non-governmental organizations, civil society, business and academia;Provide technical in-country and remote support and guidance to Country Offices in designing and implementing digital assistance interventions in support of national actors outside WFP;Delight end users and identify advocates within client organizations;Build feedback loops and trusted relationships with client supervisors and end users;Assess, document and communicate client-specific development opportunities in a way that facilitates follow-up by others;Research, document and disseminate to internal and external stakeholders how WFP interventions in the digital assistance service space contribute to Social Protection;Track utilization of our solution set and actively follow up on solution uptake;Facilitate South-South and triangular knowledge sharing to enhance national social protection programmes and develop this as an additional aspect of WFP s digital assistance service portfolio;Where necessary, contribute to TECB s day-to-day operations serving WFP s own digital assistance services needs;Occasional telecommuting may be required;Perform other duties as required.

Qualifications & Experience Required

Education:University degree in Economics, Business Management, Engineering, International Affairs, Social Sciences or a field relevant to international development assistance as well as technology project management.


At least 3 years of postgraduate, progressively responsible professional and project management experience in a client-facing role in either of the below (though a combination of several of them would be considered a particularly strong background):

organisational design, modernisation and change management;technology implementation projects;government social safety nets programmes;planning, design and implementation of humanitarian and development programmes.

Technical Skills & Knowledge:

Management consulting or similar experience in: Business strategy and market analysis;Enterprise and business architecture design and implementatin;Change managementKnowledge of social protection would be a plus;Proficiency in MS Office and other standard office software packages and systems.


Excellent problem solving and critical thinking skills;Outstanding communication skills (written and oral); is an excellent writer able to draft high-quality documents in English quickly;Strong organizational and project management skills to effectively multi-task across stakeholders;Ability to work independently, without supervision and has initiative to propose or initiate activities to the benefit of the team and of WFP;Good interpersonal skills with ability to work in a multi-cultural international setting;Ability to travel worldwide regularly.

Language:Fluency in oral and written English is essential. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP s working languages) is desirable.

Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.orgClick on: Our work and Countries to learn more about WFP s operations.

Deadline for applications: 29 April 2019

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

How to apply:

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