Mercy CorpsClosing Date : 2017-01-18
Duty Station : Guatemala City, Guatemala
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Organization: Mercy Corps
Country: Guatemala
Closing date: 18 Jan 2017
About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps has been present in Guatemala since 2001, tackling issues such as food security, health, hurricane disaster relief, land conflict resolution, horticulture value chains, and sustainable income generation. Our projects mainly work with indigenous populations in the northern and western highlands where services are generally limited, literacy rates are low, and more than half of the children suffer from stunted growth due to malnutrition. There is currently a fulltime Country Director, several Program Managers, and a total staff capacity of about 100 mostly national staff.

The Community Strengthening Project (CSP), in it's second of five years and funded by a $40 million grant from USAID, is part of a larger Central American Regional Security Initiative (CARSI). CSP supports efforts by the Government of Guatemala (GoG), civil society and community actors to address the causes and consequences of violence through holistic prevention approaches. CSP has four complementary and mutually reinforcing objectives to: 1) support community commissions to institutionalize proven, integrated violence projects in targeted areas; 2) strengthen and mobilize municipal and national stakeholders and resources to develop and implement municipal-level prevention plans; 3) support secondary prevention projects in close coordination with municipal authorities; and 4) promote and integrate evidence-based policy making among prevention actors.

General Position Summary

The Monitoring and Evaluation (M&E) Specialist is a key position of CSP. Over the next 2-3 years the position is dedicated to implementing the M&E functions and training local staff to take over those functions during the 4thand 5thyear of the program. This position will end it's role in 2019. The M&E Specialist is responsible for playing a lead role in strategy discussions and program implementation and providing technical assistance on M&E to each program component and key local partner. S/he will be responsible for cross-cutting programmatic information management, monitoring and evaluation, ensuring that information collected is reflected upon, used to improve ongoing activities, and is incorporated into consistently high quality reports. More than just measuring results, the program's M&E system is an integral part of project planning and allows strategic and informed management of interventions.

Essential Job Responsibilities


Contribute to program implementation to ensure adherence to Mercy Corps, donor and international standards, including the use of standardized indicators and documentation methodologies.Lead the institutionalization of learning in the program structure by supporting the program team to develop results chains, monitoring systems and feedback loops that enable frequent and regular learning sessions and periodic activity redesigns.Provide leadership and training in the development of the M&E Plan, M&E tools, survey design, methodology, data analysis, and other services as may be required for program monitoring and evaluation.Assist in the recruitment of competent M&E program staff and organize the program team to perform M&E activities.Build the capacity of all relevant team members and program partners' staff to develop and maintain an excellent M&E system, including the periodic reflection and analysis of program monitoring data.Ensure that the four main local partners achieve robust M&E systems and management that feed into the main CSP MIS, and providing orientation to more than a dozen other partners receiving support from the program.Provide guidance, recommendations, supervision, and leadership to ensure that the M&E systems meet the needs of programs, managers, and senior leadership.Address shortfalls in monitoring, evaluation and information management that affect program implementation.Support the implementation and ensure the quality of the program evaluation, whether conducted in-house or outsourced, including tool development, field logistics, data analysis, and report writing, in partnership with program teams and Mercy Corps' HQ-based Technical Support Unit (TSU).


Ensure that the established M&E system is serving the needs of the overall program - both for portions implemented by Mercy Corps and for the local partner systems.Create effective and easy to use tools and processes to facilitate project monitoring, and train MC, partner and municipal staff on M&E tools and procedures.Conduct assessments of partner capacity vis- -vis monitoring and evaluation.Work with Program team and partners to ensure monitoring and evaluation instruments, e.g., OCA, are effective and being used appropriately.Play a central role in supporting the baseline, external mid-term evaluation and final evaluation as well as lead the design, field-testing, data collection and analysis of any additional evaluation initiatives required.Implement a monitoring and evaluation plan that includes clearly defined performance indicators designed to measure the project's expected results.Implement a plan to monitor and verify compliance with leverage requirements.Conduct and document counter-trafficking in persons training with all its implementers, sub implementers, and recipients.Implement a plan to collect baseline data for each performance indicator before the project starts.Implement uniform guidance on how to calculate and report scholarship data in the Training Results and Information Network (TraiNet), and verify that all data entered into the system by the project are accurate according to ADS specifications.


Provide leadership to ensure that monitoring and evaluation systems amongst all implementers are well coordinated, allowing for comparison of data across individual sub-grants and compilation of data for the program as a whole.Ensure that the partnership of program agencies can conduct meaningful analysis of collected data and incorporate findings into implementation.Document and disseminate key findings from program studies and evaluations in accessible forms that can influence program design and donor and policy makers' priorities.Participate in program planning and review workshops and meetings.Team ManagementCreate and sustain a work environment of mutual respect where team members strive to achieve excellence.Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.Supervise, hire and orient 4-5 team members as necessary.Provide team members with information, tools and other resources to improve performance and reach objectives.Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.Finance & Compliance ManagementEnsure compliance with donor and Mercy Corps regulations related to emergency programming.Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.Influence & RepresentationIdentify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.Communicate effectively to ensure overall project targets and donor obligations are met.Organizational LearningAs part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.Accountability to BeneficiariesMercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.Supervisory Responsibility Supervises M&E Analyst, MIS Specialist, and Field MonitorsAccountability

Reports Directly To:Deputy Chief of Party

Works Directly With:CSP Team and partners

Knowledge and ExperienceUniversity degree in a directly related field, such as International Development, Statistics, Economics, or Agriculture, with coursework in operations research, quantitative analysis, etc.Minimum 5 years of active M&E work experience in development programming required; ideal candidate will have both theoretical and practical background in M&E and skilled in qualitative and quantitative M&E methodologies and techniques.Experience developing and working with MIS and GIS.Experience with development and management of grants.Proven ability to work productively with a variety of stakeholders to run participatory processes and meet tight deadlines with an emphasis on producing quality products.Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods.Demonstrated awareness and responsiveness to gender and social issues in cross-cultural contexts and gender integration programming.Excellent computer skills, including experience with: Excel, PowerPoint, Epi-Info, Epi-Data, SPSS, Access, SQL, and any other statistical packages.Fluency in spoken and written English and Spanish.Strong organizational skills.Success Factors

A successful candidate will be conscientious, with excellent judgment and will display an entrepreneurial spirit that is both creative and flexible. S/he will combine strong communication skills, creativity, initiative, participatory leadership and tactful decisiveness to assist in the development and implementation of Mercy Corps' M&E strategy. S/he will ensure products are on time and of the highest standard. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. S/he must have the confidence and humility to work effectively with a large variety of people who will be diverse culturally, economically and in social status as well as be sensitive to political and cultural nuance - be able to consistently apply excellent judgment to a variety of demanding and fast-changing situations while working as part of a team and coordinate with project personnel.

Living Conditions / Environmental Conditions

This is an accompanied role position is based in Guatemala City. It may require travel to areas of intervention of the program, and other Mercy Corps offices in Guatemala. Security protocols and precautions will be important for traveling both within Guatemala City and other areas, as crime, particularly robbery, is on the increase.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.


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